A pulse check to spot where your delivery systems support flow and where friction still hides.

By Jo Will

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Teams that flow well don’t work harder, they work clearer.

This quick check helps you see where clarity, rhythm and sustainability are supporting your team and where friction is quietly draining energy. It’s a mirror, not a scorecard.

You can also use this with your team and get more valuable feedback. Just make sure to highlight the aim for insight. Let them fill it in anonymously if trust is low.

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1. Alignment & Focus

→ When purpose is visible, focus follows

• [ ] Everyone knows why we’re doing the work we’re doing.
• [ ] Each piece of work connects to a clear goal or outcome.
• [ ] Success criteria are visible and revisited regularly.
• [ ] Priorities are clear and agreed, not decided in meetings.

2. Roles & Communication

→ Clarity reduces rework & keeps collaboration kind

• [ ] Roles and responsibilities are clear to everyone.
• [ ] Team norms cover meetings, communication, and decision-making.
• [ ] People know who to ask and who decides.
• [ ] Meetings have a clear purpose and end with next steps.